FAQs

Frequently Asked Questions:

As we strive to provide our customers with as much information as possible up-front, please read on for a list of the most frequently asked questions. If you have additional questions or want to follow up with a personal answer, please contact us at (214) 440-1015 or (214) 207-2601.

 

Q. What are the advantages of a 12v voltage system over a 120v system?

  • Safety - Much safer to operate than higher voltage systems.
  • Economical – Cost about 1/3 of what it costs to operate 120v systems.
  • Installation - Up to 90% cheaper to install than a high voltage system.
  • Beam Control - A wider variety of beam spreads, wattages, and color temperatures which allows total control and flexibility in your design.
  • Fixtures - A larger selection of compact and unique designs that blend more naturally into your landscape.

Q. What are the benefits of a lighting system?

  • The most significant benefit is the beauty a low voltage lighting system will provide to your landscape design.
  • Home security and value are equally important benefits.
  • Extend the usable hours of your property and have further opportunities to enjoy your outdoor living space.

Q. Are all lighting systems equal in terms of quality and function?

  • Absolutely not! You cannot receive the same effects from a packaged system that you would enjoy from one that has been custom designed and installed.
  • Typically, boxed "kit" systems are manufactured using inferior plastics and ferrous metals that will hinder your investment and cause disappointment in a very short period of time.

Q. Can I install a landscape lighting system myself?

  • Using a professional designer is highly recommended when utilizing professional equipment such as the product excellence of FX Luminaire or Kichler.
  • Our professional designers are expertly trained in the variety of installation techniques and know how to create eye appeal but and a safe and functional system.

Q. Will my lighting system be harmful to my garden?

  • Our technicians are dedicated to professional installations and are always extremely careful so not to disturb your outdoor beauties.
  • Most of our work is completed using hand tools so to cause minimal disturbance to your outdoor area.
  • Our goal is to make it appear as if we were never there.

Q. What does a professionally designed system cost?

  • Each project is unique and designed to suit your needs and therefore, it's impossible to have a set price for every design.
  • Factors such as fixture type, quantities, location, property size, obstructions (sidewalks, driveways, etc.), soil type, and custom options help determine your project cost.
  • The initial expense is well worth the extended life and unlimited creative options available from your new professional system.

Q. What kind of warranty comes with my system?

  • We provide an extensive customer service package.
  • Included is a 5 year product warranty and a workmanship guarantee.
  • If you ever have a problem with your new lighting system just let us know and our specialists will promptly be at your service.

Q. Why do I need landscape lighting?

  • Custom landscape lighting creates a glowing nighttime environment that welcomes you and your guests, and "awes" your neighbors.
  • Your new landscape lighting design allows you the luxury of enjoying outdoor life at night.
  • If you are a business owner, Nite FX Lighting lighting designs will attract customers and increase safety with a beautiful curbside appeal.

Q. What type of maintenance will my lighting system require?

  • We use only long life lamps with the highest quality, and replacement of bulbs should depend solely on the frequency of use.
  • Every installation provides a complete 3 year workmanship warranty and 5 year product warranty.
  • If you should have a problem with your new lighting system, just let us know and we will promptly be at your service.

Q. I live in the Dallas area. Do you service my neighborhood?

Frequently Asked Questions:

As we strive to provide our customers with as much information as possible up-front, please read on for a list of the most frequently asked questions. If you have additional questions or want to follow up with a personal answer, please contact us at (214) 440-1015 or (214) 207-2601.

 

Q. What are the advantages of a 12v voltage system over a 120v system?

  • Safety - Much safer to operate than higher voltage systems.
  • Economical – Cost about 1/3 of what it costs to operate 120v systems.
  • Installation - Up to 90% cheaper to install than a high voltage system.
  • Beam Control - A wider variety of beam spreads, wattages, and color temperatures which allows total control and flexibility in your design.
  • Fixtures - A larger selection of compact and unique designs that blend more naturally into your landscape.

Q. What are the benefits of a lighting system?

  • The most significant benefit is the beauty a low voltage lighting system will provide to your landscape design.
  • Home security and value are equally important benefits.
  • Extend the usable hours of your property and have further opportunities to enjoy your outdoor living space.

Q. Are all lighting systems equal in terms of quality and function?

  • Absolutely not! You cannot receive the same effects from a packaged system that you would enjoy from one that has been custom designed and installed.
  • Typically, boxed "kit" systems are manufactured using inferior plastics and ferrous metals that will hinder your investment and cause disappointment in a very short period of time.

Q. Can I install a landscape lighting system myself?

  • Using a professional designer is highly recommended when utilizing professional equipment such as the product excellence of FX Luminaire or Kichler.
  • Our professional designers are expertly trained in the variety of installation techniques and know how to create eye appeal but and a safe and functional system.

Q. Will my lighting system be harmful to my garden?

  • Our technicians are dedicated to professional installations and are always extremely careful so not to disturb your outdoor beauties.
  • Most of our work is completed using hand tools so to cause minimal disturbance to your outdoor area.
  • Our goal is to make it appear as if we were never there.

Q. What does a professionally designed system cost?

  • Each project is unique and designed to suit your needs and therefore, it's impossible to have a set price for every design.
  • Factors such as fixture type, quantities, location, property size, obstructions (sidewalks, driveways, etc.), soil type, and custom options help determine your project cost.
  • The initial expense is well worth the extended life and unlimited creative options available from your new professional system.

Q. What kind of warranty comes with my system?

  • We provide an extensive customer service package.
  • Included is a 5 year product warranty and a workmanship guarantee.
  • If you ever have a problem with your new lighting system just let us know and our specialists will promptly be at your service.

Q. Why do I need landscape lighting?

  • Custom landscape lighting creates a glowing nighttime environment that welcomes you and your guests, and "awes" your neighbors.
  • Your new landscape lighting design allows you the luxury of enjoying outdoor life at night.
  • If you are a business owner, Nite FX Lighting lighting designs will attract customers and increase safety with a beautiful curbside appeal.

Q. What type of maintenance will my lighting system require?

  • We use only long life lamps with the highest quality, and replacement of bulbs should depend solely on the frequency of use.
  • Every installation provides a complete 3 year workmanship warranty and 5 year product warranty.
  • If you should have a problem with your new lighting system, just let us know and we will promptly be at your service.

Q. I live in the Dallas area. Do you service my neighborhood?

  
Testimonials

"We are happy to have chosen Nite FX Lighting for our home. We were looking at it more for security purposes as our back yard backs up to woods and is very dark. John did an outstanding job. The work was done very professionally and we feel more secure having the entire yard lit up. We would recommend this fine company to anyone looking for added security."

- Paul and Erma, Garland, TX

From the time I called the company and spoke to Karen at the office the process was handled with professionalism, knowledge, ease, and respect. I had a good feeling right from the beginning and knew I was being handled with care. The customer service I received from Karen and John were superior, very good follow-up and they did what they promised! Some of the best client service I have seen!  Karen was very knowledgeable and immediately set me up for a consult along with addresses to visit and recommendations to call. When John came out to consult with me he listened to my needs, didn’t try to “sell me”, was not pushy or aggressive, made recommendations based on his knowledge, and was friendly to work with. He made the process very easy, simple and non-confusing on what I needed for my home. Along with the proposal was easy to understand and I knew what I was receiving for what price. The implementation process went without a hitch and they took their time to make everything perfect. The crew was very professional, polite, and answered my questions. No language barriers by the crew. John stayed with the crew from the beginning and ending stages of the implementation for overseeing the project to completion. I appreciated that very much!

This was such a painless process and in turn I got a beautiful implementation with beautiful diffused lightening along with security lights. My house is the prettiest on the block!  I would highly recommend them!

"John came to our home and fully demonstrated his lighting system. The design layout was exactly what we were looking for, to fully enjoy our home at night. As with any project, there were some hurdles. However, John was persistent to insure success and he accomplished that with our complete satisfaction. John continues to provide top quality customer service and is kind enough to make sure we continue to be happy and satisfied. We have had a great experience with John and happily recommend him and his professional work."

- Allan & Susie, Plano TX

"We have had a great experience with Nite FX Lighting. The design John presented to us was wonderful and within our budget! The lighting enhances the features of our home and is very functional. Before and after installation John has been available to answer questions. He has continued to give us great customer service by coming on site to 'tweek' our design. Thanks for a job well done."

- Kathy and Terry, McKinney TX